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Central World Bangkok shopping mall

MALLS

Free to use, our intelligent trolleys are personal digital assistants designed to improve shopping experience while increasing footfall and sales.

A NEW SHOPPING ERA

Our intelligent trolleys boost customer satisfaction by providing a seamless and stress-free shopping experience. Retail and F&B revenue is increased thanks to personalised deals with call to action buttons on the trolley screens.

Data collected from trolley users' location, context and shopping behaviour provide malls and their concessions with valuable insights that guide commercial, facility and service improvements.

Intelligent trolley user pictogram
Intelligent trolley user pictogram
Intelligent trolley user pictogram
Intelligent trolley user pictogram
Path pictogram
Path pictogram
Path pictogram

Trolley station

Start

Intelligent trolley user pictogram
Intelligent trolley user pictogram
Intelligent trolley user pictogram
Food and beverage information shown on the intelligent shopping trolley screen
Intelligent shopping trolley tablet showing mall information

The Intelligent

Trolleys are personal digital

assistants that shoppers can

take with them throughout the mall,

to enjoy a more pleasant and relaxed

shopping experience. With the touch

of a finger, they can find everything

they need to know about

the mall's offerings.

Mall information

Intelligent mall trolleys parked in a charging station
A trolley charging station with some shopping trolleys

Shoppers can

grab an intelligent trolley

at the nearest trolley station.

Our trolley ambassadors are there

to help. Our solution is free of charge 

to shoppers and malls, and requires

no operating costs or allocated manpower: ITS services and

collects the trolleys.

Intelligent trolley user pictogram
Intelligent trolley user pictogram
Path pictogram

Shopping

Intelligent trolley user pictogram
Intelligent trolley user pictogram
Mall map shown on the intelligent shopping trolley screen
Intelligent shopping trolley tablet showing a mall map

The interactive

map and wayfinding feature

enable shoppers to navigate the

mall with ease, locating shops,

cafés, and facilities faster than ever before! The search bar contributes

to a pleasant trolley

user experience.

Map & wayfinding

Starbucks promotion shown on the intelligent shopping trolley screen
Intelligent shopping trolley tablet showing a product promotion

Personalised product

deals appear on the trolley

screen, providing customers with

an inspired shopping experience. 

The promotions are triggered by the trolley user's behaviour and location

and include a call to action button guiding them to the concession

they would like to visit.  

Path pictogram
Intelligent trolley user pictogram
Path pictogram
Intelligent trolley user pictogram
Path pictogram
Path pictogram

Real-time notifications

Mall notifications shown on the intelligent shopping trolley screen
Intelligent shopping trolley tablet showing pop-up notification

Shoppers receive

customised real-time

notifications on the trolley

screen, informing them of special

events (ie. activities, competitions)

or useful tips to fully enjoy the mall.

The intelligent trolleys are a unique

one-on-one communication

platform with the mall

customers.

Customer survey shown on the intelligent shopping trolley screen
Intelligent shopping trolley tablet displaying a customer survey

Prior to leaving

the mall, the trolley can

prompt shoppers to complete a satisfaction survey. These persona-

lised surveys can be set up easily by malls, concessions and brands and

act as an effective way to gather

insights into their customers for commercial, facility and

service improvements.

Surveys

Finish

Intelligent trolley user pictogram
  • Trolleys are free to use
  • Personal digital assistant
  • User-friendly interface
  • Mall & shop information
  • Real-time notifications
  • Map and wayfinding
  • Location-based promotions
Customers in a mall using an intelligent shopping trolley

Increased sales and advertising revenue

We offer a new efficient advertising channel

Boosted shopper experience

Navigating and shopping in the mall is easier

Improved mall
facilities & services

Valuable data mining to guide decision making

Fast return on investment

No installation, operating or labour costs

Customer using mall map and wayfinding on an intelligent shopping trolley
  • Trolleys free of charge
  • No handling or labour costs: we install and service the trolleys
  • Location-based promotions
  • Targeted call to action buttons
  • Shoppers' behaviour & location tracked
  • Heatmaps
  • User surveys
  • Trolleys easy to find with the geolocator
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